Posted on July 1, 2013
Op:HERO has decided to tackle a special mission. At RepairLabs we’re teaming with our customers to provide warm coats to orphans in China through the Love Without Boundaries charitable organization. We are honored to have the opportunity to help children in need through a special use of our Op:HERO program. In the past we’ve developed relationships with other amazing charitable organizations to collect donations for them from our customers. And in the past we’ve always matched 100% of customer donations (from $1 to $100), so their gift was worth double.
This time RepairLabs is going to match 200% of every donation. We have the opportunity to donate a coat with every customer contribution and we’re going to stretch every dollar. Love Without Boundaries can purchase a coat for an orphan in China for only $15. We’re asking customers who’d like to participate in this program to donate just $5, and we’ll match it with the last $10. We’re asking for a little bit more from our customers, and we intend to give a lot more ourselves.
So why do we here at RepairLabs feel so passionate about this particular charity? Love Without Boundaries has been helping the neediest children in the orphanages of rural China since 2003. And since that time, the demographic face of kids in need there has changed. Instead of orphanages mainly filled with healthy baby girls, the population of orphanages has shifted to children with severe health problems or birth defects. Most of these kids have been abandoned because their parents can’t afford to treat them or because of the stigma associated with birth defects in China, which have been on the rise with pollution.
Rural orphanages in China suffer great deprivation. Often the children go hungry and caregivers are stretched to the limit to provide them with attention. There is no central heating in most facilities, and children from orphanages aren’t allowed to attend school with other children. Love Without Boundaries works to supplement education, nutrition, and warm clothing for these kids. They provide roads to foster homes for the neediest children, and finance many surgeries that will ultimately make these children adoptable domestically and abroad. They wholeheartedly believe that it’s best. Their mission is to provide hope and healing to transform the lives of orphaned and impoverished children.
So where does Operation HERO (Help Each Repair Overcome) fit into this picture? We wanted to help, and when we contacted Love Without Boundaries, they shared with us a need for coats for the kids. Without central heat the children are often bundled into many layers that rarely come off, and in the frigid temperatures that can come about there, there’s a desperate need for warm clothing. We thought we could make a real difference in a little person’s life with this simple donation. We here at RepairLabs are honored to do our small part to make a big difference in a little person’s life. And we’re extra proud that we can empower our customers to make that difference as well.
Operation HERO was started to provide an easy and inexpensive donation opportunity for our customers. Anyone making a purchase from us can choose to add a donation to one of our charities to their checkout cart, and we’ll match that donation 100%--or more! In developing relationships with multiple charities, we wanted to provide our customers with multiple options for charitable giving, and give them the chance to find a cause that resonated for them. Currently we work with an animal shelter charity, an anti-drug organization, and a diabetes cure organization, as well as Love Without Boundaries, and we would like to continue adding more great charities those we support. Most importantly, we think there’s a little hero in each of us, and we’d like to help our customers find that hero too.
This post was posted in What We Do, About Us and was tagged with about us, charitable, charitable giving, boundaries, without, love, love without boundaries, RepairLabs and love without boundaries, what we do, labs, repairlabs, Charity, repair
Posted on June 14, 2013
Those quotes above are from some of the most well-respected technical news sites around today. What they were saying was true, but it’s not anymore. With costs for iPhone 5 glass replacements ranging anywhere from $199 for a cheap repair to over $300 for a repair by a quality, trusted repair shop – the idea of fixing a broken iPhone 5 was ludicrous.
What does MarketWatch, BGR and Geek all have in common? They all agree that the cost of parts is why the iPhone 5 costs so much to get it fixed. It’s quite simple really; the OEM screens are sold at a premium, with the number available being low, which causes the repair shops to drive the price up to actually make any profit.
Almost one out of every three iPhone users will damage their phone this year... You read that right, think of how many people you know that have an iPhone. It’s an epidemic, and Repair Shops are beginning to refuse iPhone 5’s for repair because they’re not profitable for them.
What is the point of dropping that much money, when you could go out and practically buy a replacement phone for that? In the ideal world, you could have your cake, and eat it too, but that’s not the case, until now.
Look around the web; you’ll still see prices varying wildly, with a lot of the cheaper options being from repair shops that don’t have a solid, credible reputation. The cheapest option available to the public right now is through Apple themselves, who recently announced that they will be repairing iPhone 5 glass for $150 per unit, which is substantially less than the 3rd party shops.
The problem with going through Apple is the hassle of finding an Apple Store, scheduling an appointment to get the phone in, and then having to wait even longer while they do a full system quality check before fixing the screen. Is the price great? Sure, but it doesn’t make it any more convenient.
Seeing how the Industry was taking such a large hit from the cost of parts with this new generation of phones, the Research and Development Department here at RepairLabs began work on a new, revolutionary process that would completely change the repair business as we know it. To this point, they’ve put over 100 hours into this new process.
Most companies are willing to stand idly by and only replace a handful of iPhone 5 screens each month because of the cost of the parts alone, but we weren’t satisfied with just replacing the part at a huge premium to the customer. Instead, we took the time to learn the ins and outs of the iPhone 5, what makes it such an expensive device to repair, what the common issues were, and how we could work to bring the best service available to you at a more manageable price.
It’s with great joy that I bring to you today the news that not only has our R&D Department figured out what is needed to fix the iPhone 5 instead of replace the broken screen, but also a way to do it at a price that our competitors just cannot match.
With our new specially designed RepairLabs process, we’re able to fix your iPhone 5 glass for a fraction of the cost of our competitors, while bringing you the highest quality repair possible, which is what RepairLabs has always been known for.
This post was posted in Geek, What We Do, iPhone and was tagged with marketwatch, geek, bgr, iphone 5 glass repair, glass, 139 glass repair, ecto-dynamic system, replace, iphone 5 screen replace, iphone 5 screen repair, what we do, repairlabs, screen, repair, iPhone 5
Posted on June 3, 2013
In our continuing effort to save the world one repair at a time, RepairLabs has joined forces with The Partnership at DrugFree.org. We here at RepairLabs are delighted to announce that we will begin raising money to help educate kids and parents about drug abuse prevention, intervention, treatment, and recovery, through our Operation HERO Donate-at-Checkout program.
The Partnership at DrugFree.org is a comprehensive resource for parents, teachers, law enforcement, and communities to face and tackle issues of drug abuse. If you’re a parent this is a must-read website with hundreds of great ideas for how to talk to your kids (at any age) about drugs. They offer strategies for preventing drug use before it ever becomes a problem. If you are struggling with drug abuse or addiction this website is a place that you can turn to for finding help. If you just want to get involved and help your community to be a better place, this site has comprehensive resources to help you get connected with the right people and organizations that can make a difference in your community. They also offer resources in Spanish for those who have need of them, so that they’re able to be able to serve all aspects of our communities.
Recently DrugFree.org started a program called “The Hope Share.” This is an interactive forum where teens and parents can share their experiences that involve drug abuse. Many people don’t seek help because of the stigma associated with drug use. Many struggling with drug abuse face discrimination and blame. This program provides a safe space where individuals struggling with drug and alcohol addiction can share their stories, seek support, and offer support to others.
The Partnership at DrugFree.org has evolved from a late 80s advertising campaign aimed at unselling drugs to the American public to the largest public service campaign in US history. The DrugFree.org site is an online resource center that features interactive tools and the latest scientific data regarding teen behavior, addiction, and tools. They promote only methods of treatment and prevention that have proven scientific results, and they use everyday language that teens and parents (not just scientists) can understand to present it. They offer a toll free hotline for help for parents as well at 1-855-DRUGFREE.
The great and good geeks at Repairlabs are honored to be able to use their techie skills and web expertise to promote this mission. All of us have known people who’ve suffered because of drugs. Many of our friends and families have suffered in silence because of the stigma that’s associated with drug abuse. We’ve witnessed friends and family who refuse to seek help because of the shame associated with it, and we want to help.
We intend to promote DrugFree.org’s mission with all of our “superpowers:” we’ll blog, tweet, pin, and Facebook their mission with all of our enthusiasm and strength. We’ll design educational infographics, create a DrugFree.org page on our site, and spread the word every way we can. Most importantly, though, we collect donations for the organization.
Our OpHERO (Help Each Repair Overcome) Program is a donation-at-checkout program where give our customers the option to donate an amount from $1 to $100 to an organization. So with every repair we make, our customers can donate to help overcome drug addictions. And we match every donation 100%. Our mission was to provide an easy and inexpensive way for our customers to give back and to feel like a hero.
Together with DrugFree.org and our customers, we can literally save the life of another person who may have nowhere else to go. If we can help people to know that they’re not alone, and that help is out there, even for the problems and life situations that they’re most ashamed of and afraid to talk about, we will all be superheroes together.
Posted on May 10, 2013
Every geek needs a sidekick, and here at RepairLabs we have our own sidekicks: our pets. Just like Shaggy and Scooby, the Lone Ranger and Silver, and Dorothy and Toto, each of us has our own beloved pet, and our own unique superpower. (Okay, we wish we had our own superpowers. It would probably be more accurate to say we’re marginally skilled at our respective jobs.) But our critters do manage to make us at least feel like superheroes every day. When I walk through the door at night, my dog greets me like I have just single-handedly saved the world.
That’s why we here at RepairLabs, are delighted to announce our charitable partnership with Best Friends Animal Society, a national animal shelter and rescue mission. RepairLabs is proud to include Best Friends in our new donation-at-checkout program: Operation HERO.
Best Friends Animal Society coordinates efforts across the country to help homeless pets. They operate nationwide animal initiatives to bring about a future where no adoptable animals are destroyed in shelters. They are pioneers in the no-kill movement. And they’ve had amazing success: When they began work in the 1980s, every year 17 million animals were euthanized in shelters. Through continued and concentrated efforts that number has now dropped to 4 million. That’s 13 million animals every year who live and find loving homes, who otherwise would have been destroyed.
And they aren’t stopping there. They intend to reduce the number of destroyed animals to zero. The mission of Best Friends is to bring about a time when there are No More Homeless Pets. Best Friends also partners with local governments, shelters, and grassroots organizations to end the unnecessary killing of shelter pets. They feature several initiatives including positive pit bull PR programs, anti-puppy mill programs, and trap-neuter-and-return programs for free-roaming cats. Their Utah facility has grown from a rehabilitation sanctuary to be the largest no-kill animal sanctuary in the US. It began as stepping stone for “problem” pets slated for euthanasia to be rehabbed and placed into forever homes and has grown into a voice for animals all over the nation.
And we are deeply honored to be able to contribute to their mission. We have long been a pet-friendly office, with our dogs visiting during the day, and even appearing in Halloween Costumes. “Our pets really make the office a more relaxed and fun place to be,” says CEO and ‘dad’ to German Shepherd Axis, Sean Hennessy, “They really enrich our office. We are so excited to have the opportunity to give back by working with Best Friends.”
And the pets love to visit the office. (It’s always a fun field trip to go and help mom or dad at the office.) Most of our cats tend to prefer to stay at home, so it’s usually just the dogs who like to come along, but we’ve even had a visit from a bearded dragon! The wee beasties always inject a little humor and unconditional affection into the office. The point is that we believe that all types of companion creatures deserve the dignity of a loving forever home. We love pet pigs, birds, horses and cats just as much as we love our dogs and lizards. And Best Friends advocates for all of them.
The Office Crocodile and bumblebee. Can you tell which is which? (Axis and Madison on Halloween)
Best Friends spearheads adoption initiatives, funds educational resources, helps organizations across the country with their spray and neuter programs, and also helps individual animals to be adopted. They’ve even been known to fly an adopted pet to his new home, free of charge. They provide grants to select organizations that make a significant impact on shelter deaths in their communities. At the sanctuary each animal is treated with love and attention, and as an individual. Each animal receives top-of-the-line medical care as well; the animals can overcome past traumas and heal as they prepare for a new, forever home. Each animal is loved and cherished like a family pet the minute she comes through the gates.
We here at RepairLabs feel truly privileged to help raise funds for an organization that does such great work for pets across the country. You can make a donation to them at checkout if you are purchasing a repair, or you can donate directly to Best Friends here. We’re honored that we can do something to better the lives of animals. And that really does make us feel like we have superpowers. Remember, we can all make a difference in the lives of our new Best Friends.
This post was posted in What We Do and was tagged with repairlabs and best friends, repair labs, labs, repairlabs, animal society, best friends, best friends animal society, Operation: HERO, Op:HERO, repair
Posted on June 29, 2012
The minions here at RepairLabs tinker away all day and night, fixing broken logic boards, rusted and corroded casings, and shattered device screens. With near-magic precision, we manage to bring dead devices back to life, and it takes a special kind of rocket fuel to power a machine this well-oiled and precise. That’s right, kids. We couldn’t do it without Caffeine. And lots and lots of it.
The Caffeine Fairy dropped this Mega 32 ouncer off at our offices this morning. (I would have gotten a photo of her for you, but she’s quick. And jittery.) Just look at how this Monster Energy Drink dwarfs that Sharpie highlighter. How could we fix your iPhones and Blackberry and Samsung Galaxy III without it? It keeps our little fingers flying across the keyboards, and soldering away at minuscule logic boards and computer components. So in the spirit of loving caffeine, we quote the venerable and awesome Mr. Steve Jobs saying:
"Here's to the crazy ones, the misfits, the rebels, the troublemakers, the round pegs in the square holes... the ones who see things differently -- they're not fond of rules... You can quote them, disagree with them, glorify or vilify them, but the only thing you can't do is ignore them because they change things... they push the human race forward, and while some may see them as the crazy ones, we see genius, because the ones who are crazy enough to think that they can change the world, are the ones who do."
And may we add, they do it on caffeine. And ya gotta be just a little bit crazy to drink a Monster that big.
This post was posted in Opinion, Tablets, Tech, Blog Candy, Geek, What We Do, About Us, iPhone, iPad and was tagged with rebels, crazy, quote, repair, energy drink, monster, steve jobs, caffine, caffeine