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How to Fix Xbox App Sign In Error (0x409) 0x80070002

Being an Xbox user you often see the Error code (0x409) 0x80070002 that keeps you from signing in. The error code is an indication that you can’t proceed to your favourite game or any game. The error can be anywhere and it is difficult to say which one is the case with you. So there are some possible ways to fix Xbox App Sign in Error 0x409 0x80070002. You just need to try this one by one and see if you get lucky with any of these.

Xbox App Sign In Error (0x409)
Fix Xbox App Sign in Error 0x409 0x80070002

#1 Try with Restarting Your Device

I recommend restarting your device every time you face something unusual or you are clueless about what is happening on your PC.  A lot of error go off automatically once you give a restart to your device. So users, you just need to restart your machine, or sign out from the system and see if the error is gone. Many times the problem gets solved because some software can be the obstruction and that gets repaired when you turn off and on.

#2 Try Running the Application As an Administrator

Anyone can try running the Xbox app as an administrator as it is the second easiest method to go with. Just make sure you have all the rights and know the required password. In most cases, it fixes the problem because sometimes all you need is running a specific program via the administrator permission and it starts working well again.

If you are logged in using the guest account, then head straight to the login screen of your device and switch as an administrator there. Go to the Xbox app and try running it if all goes well.

#3 Have a Look If Any Built-In Apps Are Missing

Windows 10 is a collection of different apps and files and if any of them get deleted accidentally then you face this type of issue. It happens because the app or file that supports Xbox is not there and so you are facing the sign in issue.

To let you know, the solution is very simple and all you need to do is open up that command prompt, enter some commands and get it done. To open up the PowerShell and the further things, follow these steps:

  • Go to the search bar of your device and type ‘powershell’
  • From the search results, right-click it and choose Run as administrator
  • It will open up as a new window where you are supposed to put these following commands:

Get-AppxPackage *windows store* | Remove-AppxPackage
Get-AppxPackage *Xbox app* | Remove-AppxPackage

  • Once you have put these commands and the process is done, you can restart your device.
  • After that, you need to go to the PowerShell again
  • This time, put this command: Get-AppxPackage -AllUsers| For each {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
  • Once you are done executing the command, it will automatically install any missing app.
  • Now you can retry signing in with the Xbox app and the issue should be gone.

Many users do not get any benefits with this technique so they can follow the next one or keep trying until you get your hands on every single one.

#4 Make Sure Xbox Services Are Enabled

In this method, we will check whether or not Xbox services are enabled. It is mandatory to keep them enabled and only then you can sign into Xbox app. Just follow the steps:

  • Go to the search bar of your device and type Services and hit enter
  • This will open up the list of all services running on your device
  • You need to find the services named: Xbox Live Auth Manager, Xbox Live Game Save, Xbox Live Networking Service.
  • Now you need to repeat some steps with each of these services to make it work. Find the service and right click it.
  • Go to Startup tab and see if it is set to Automatic. If you do not see it then look for the Start button and click it.

This way follow the steps for each service and then you should sign in to the app without any trouble.

#5 Time To Clear Xbox Cache

  • In your device, open the program that contains all the files such as My computer in Windows.
  • Here follow this location: %userprofile%\AppData\Local\Packages\Microsoft.XboxIdentityProvider_cw5n1h2txyewy\AC\TokenBroker

  • If you see folders named as Accounts and Cache, just delete them
  • It clears the cache of your Xbox so you can run it normally.

#6 Use the Command Prompt and Get It Done

If you think ‘Xbox App Not Working’ even after all these methods then make use of the command prompt and try your luck. It is about running only one single command in the command prompt and most cases it solves the problem and users can sign in again with their Xbox app. Here are the steps:

  • Get your keyboard and press two keys: Windows and X
  • From the list select Command Prompt that will open up a new black window
  • Now, just enter below command there and hit enter:

    REG ADD HKLM\SYSTEM\CurrentControlSet\Services\XblAuthManager /v SvcHostSplitDisable /t REG_DWORD /d 1 /f command.

  • Once you’re done running the command, restart your device and check back if everything is back to normal.

#7 Open Msconfig And Check For The Xbox Services

In this process, you need to check if the Xbox services are checked or not. The checking process makes Xbox running with your device so you can access it again. Follow the steps:

  • Get the run dialogue box by pressing windows key and R.
  • In the box, type or paste ‘msconfig’ and hit enter
  • In the new window, you need to look for Services tab and click it.
  • Once you are there, make sure all the Xbox services are checked.
  • After that, you can save changes and restart your device and check if the issue is still there.


I hope the issue will get solved using these methods. If you have any query you can put it in the comments section and let us know.

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